My Taco Bell experience

[Calhoun07]

I worked at Blockbuster last night, and during my break I ran over to Osco to get some vitamins and on the way back I swung into Taco Bell to fill my Quik Trip cup with ice. Which I do quite freqently, almost every night I work at Blockbuster. I didn't get anything to eat cuz I wasn't hungry, just filling my ice, but I also go over there to eat. On my way out, I hear some girl say, "Thank you!" I didn't give it a second thought then I heard her say, "I said thank you!" and thought she must be calling to me but I was already out the door and I just thought they were getting pissy cuz I was getting ice and didn't buy anything but I didn't have time to listen to them.

I went to my car to put the vitamins in there and also to read my Attack of the Clones novel for the remainder of my break and I hear this guy across the parking lot yelling, "EXCUSE ME SIR!" I didn't pay any mind to that either. He repeated that a couple more times then said, "EXCUSE ME, YOU IN THE BLOCKBUSTER SHIRT!" and he is waving me over to the drive up window. Screw that. I didn't need to hear them lecture me about getting ice and not buying anything. I could have cared less, and I didn't have time for it. (And I thought they were going to do that because they usually like to give some of us a hard time if all we go over there is for water. They don't say we can't do it, just try to charge us for the price of a pop if all we want is a cup for water, things like that.)

As I am reading, maybe about ten minutes later, I see a manager walk out of Taco Bell and go into the store. She leaves in a couple minutes and this girl I work with comes out and is walking to my car. I open the door to see what is going on, figuring if they have that much of a problem with me getting ice, there is a place where the sun does not shine where they can stick it. The girl tells me they think I stole a drink and came over demanding $1.50 then said they were going to call the police. I said, fine, I will sue them (Taco Bell) for false arrest.

I finish reading the section of book I was into and then I go over to the drive up window. I told the guy, rather irritately I will add, that I got only ice. Then I pull the cap off my water cup and say, "DOES THAT LOOK LIKE POP? DOES THAT SMELL LIKE POP?" I start to walk away and he says something about me having a bad ass attitude. I yelled, "You are accusing me of stealing and are calling the police! I'll show you a bad ass attitude!" And I went back to the store. And no police came.

I am still livid about that. As many times as I go over there and they have the audacity to accuse me of stealing. You want to see me get a "bad ass attitude?" Accuse me of stealing when I am innocent and I will get all up in your face. Not only that, but that is against the law for the manager to do what she did and accuse me of stealing when I didn't and to go to Blockbuster demanding the money for a drink I didn't even steal.

I called the store manager today, who was working last night and remembered the situation. She said it was another manager who went over to Blockbuster and the manager I talked to said she tried to tell the other girl she was blowing it out of porportion. As far as me saying I am just getting ice...I guess since I am in there frequently, it wasn't that big of a deal and they never had a problem with it in the past.

I also called their corporate office and filed a complaint but they put a spin on it in their favor, saying I was violating store policy by going in there to get ice in the first place. They said that was a health hazard. Where do people come up with this crap is beyond me. Do they really want to get in it with me about health hazards? How many times have people I've known gotten food poisoning from there? Or what about those old ladies who work during the day who are too ingorant to realize when they are cleaning off trays that they keep wiping them with the same dirty towel and they wipe the dirty trays off over the pile of the clean ones so the food and crap just falls on to the last clean one they "cleaned." Please. Besides that, there was no issue of a public health policy violation with the manager last night, just accusation that I was stealing. Furthermore, the health violation policy is an internal issue with Taco Bell, and that is of no concern to me. Public health violation...me getting ice...yeah, that makes sense! I think the lady I was talking to was trying to put blame on me and I said, "What about them accusing me of stealing and going to where I work and calling me a thief and asking my co-workers for money? That's slander and harassment." She said that issue would be addressed by the district manager over the store. But I was also told it would be 72 hours before I heard from anybody.

[Buck Tudrussel]

I thinkm those people had a really crappy attitude.who cares about some ice anywayz?

[a.k.a. Skarr~~]

Originally posted by Calhoun07
I worked at Blockbuster last night, and during my break I ran over to Osco to get some vitamins and on the way back I swung into Taco Bell to fill my Quik Trip cup with ice. Which I do quite freqently, almost every night I work at Blockbuster. I didn't get anything to eat cuz I wasn't hungry, just filling my ice, but I also go over there to eat. On my way out, I hear some girl say, "Thank you!" I didn't give it a second thought then I heard her say, "I said thank you!" and thought she must be calling to me but I was already out the door and I just thought they were getting pissy cuz I was getting ice and didn't buy anything but I didn't have time to listen to them.

I went to my car to put the vitamins in there and also to read my Attack of the Clones novel for the remainder of my break and I hear this guy across the parking lot yelling, "EXCUSE ME SIR!" I didn't pay any mind to that either. He repeated that a couple more times then said, "EXCUSE ME, YOU IN THE BLOCKBUSTER SHIRT!" and he is waving me over to the drive up window. Screw that. I didn't need to hear them lecture me about getting ice and not buying anything. I could have cared less, and I didn't have time for it. (And I thought they were going to do that because they usually like to give some of us a hard time if all we go over there is for water. They don't say we can't do it, just try to charge us for the price of a pop if all we want is a cup for water, things like that.)

As I am reading, maybe about ten minutes later, I see a manager walk out of Taco Bell and go into the store. She leaves in a couple minutes and this girl I work with comes out and is walking to my car. I open the door to see what is going on, figuring if they have that much of a problem with me getting ice, there is a place where the sun does not shine where they can stick it. The girl tells me they think I stole a drink and came over demanding $1.50 then said they were going to call the police. I said, fine, I will sue them (Taco Bell) for false arrest.

I finish reading the section of book I was into and then I go over to the drive up window. I told the guy, rather irritately I will add, that I got only ice. Then I pull the cap off my water cup and say, "DOES THAT LOOK LIKE POP? DOES THAT SMELL LIKE POP?" I start to walk away and he says something about me having a bad ass attitude. I yelled, "You are accusing me of stealing and are calling the police! I'll show you a bad ass attitude!" And I went back to the store. And no police came.

I am still livid about that. As many times as I go over there and they have the audacity to accuse me of stealing. You want to see me get a "bad ass attitude?" Accuse me of stealing when I am innocent and I will get all up in your face. Not only that, but that is against the law for the manager to do what she did and accuse me of stealing when I didn't and to go to Blockbuster demanding the money for a drink I didn't even steal.

I called the store manager today, who was working last night and remembered the situation. She said it was another manager who went over to Blockbuster and the manager I talked to said she tried to tell the other girl she was blowing it out of porportion. As far as me saying I am just getting ice...I guess since I am in there frequently, it wasn't that big of a deal and they never had a problem with it in the past.

I also called their corporate office and filed a complaint but they put a spin on it in their favor, saying I was violating store policy by going in there to get ice in the first place. They said that was a health hazard. Where do people come up with this crap is beyond me. Do they really want to get in it with me about health hazards? How many times have people I've known gotten food poisoning from there? Or what about those old ladies who work during the day who are too ingorant to realize when they are cleaning off trays that they keep wiping them with the same dirty towel and they wipe the dirty trays off over the pile of the clean ones so the food and crap just falls on to the last clean one they "cleaned." Please. Besides that, there was no issue of a public health policy violation with the manager last night, just accusation that I was stealing. Furthermore, the health violation policy is an internal issue with Taco Bell, and that is of no concern to me. Public health violation...me getting ice...yeah, that makes sense! I think the lady I was talking to was trying to put blame on me and I said, "What about them accusing me of stealing and going to where I work and calling me a thief and asking my co-workers for money? That's slander and harassment." She said that issue would be addressed by the district manager over the store. But I was also told it would be 72 hours before I heard from anybody.

The point of this is...

[grim15]

Man thoese people(some) that work at fastfood restaurants can be real idiots sometimes :rolleyes:

[Calhoun07]

Originally posted by General Skarr


The point of this is...

Uhh...that they harassed me and I was curious to read some feed back? That I think they broke the law and were wrong and I wanted to see what other people thought? Just to talk about it? I mean, what the point of every thread on these boards is? Not raggin on ya, just sayin. ;)

[Clayface]

No offense, but I kind of agree with them that you had a bad attitude. I mean, looking at it from their viewpoint, it was pretty rude of you to not even acknowledge them when they tried to talk to you the first 3 or 4 times. At the very least, you would have looked like an incredibly ignorant person (from their viewpoint) by acting that. And I don't think a lot of people wouldn't have flown off the handle like that when accused of stealing - that just makes you look defensive and even more guilty.

[Calhoun07]

why would I think they were trying to get my attention for that, tho? Like I said, I go over there FREQUENTLY. It's not like they don't know me and who I am and that I come over there to get ice. And when I heard them in the background, the thought they were trying to get my attention for that didn't even cross my mind. It did for a moment the second time that girl called THANK YOU to me but I was literally already half way out the door and I just didn't get it.

And I would have been better at responding to them if they didn't go to my place of business and demand that somebody not even involved in this pay the money for the supposed drink I stole. Yeah, I got upset, because they were WRONG.

The bottom line to their viewpoint isn't the issue here. I work in retail and you CANNOT accuse a customer of stealing. EVER. If you see them take something, you can call the police and let them deal with it (and the police can't even accuse you of stealing, but if you don't have the receipt that you paid for it you are in trouble). And if the store is wrong and the customer did not steal, they just opened their selves up to a lawsuit big time. And assuming I did fill up my cup with their nasty pop, that does not give them a right to go to where I work and accuse me of that to third parties who had no idea what was going on and to demand the people I work with pay the money. If that guy in the drive up saw me get in my car, why didn't they just come over and ask me what I was doing? The manager's attitude was wrong, and if I got one back at them, it was because I felt it coming from them. I may have gotten a rotten attitude when I felt one coming from them, but they broke the law. There is no law saying I couldn't open my cup and ask them if that was pop inside.

[auto]

How is getting ice a health hazard? must be the crappy conditions of Taco Bell lol

[Rei]

Health Hazard? Ice? Their "meat" is much more of a health hazard than any ice.

[Kuro-Neko]

Taco Bell makes their meat out of soy it's not even real meat,it's fake.one time it took like 45 minutes for a stinkin..I forgot what it was

[ccffan01]

If you want a succsful buisness you don't start stuff with people and turn them away from you. That was very stupid on there part, possibly losing a customer(I wouldn't go back. Tthis reminds me of the time the lady at subway told my family to leave because she brought in wendys, even though the rest of us were all payng customers, we never went back there.

[BLACKHEART]

I would have ended up putting my fist thru someone's face if they pulled that with me. Granted none of these people at fast food or anywhere else are going to give me crap. And if they did call the police about stealing a drink the cops would only laugh at them and say it wasn't worth their time.

Sue nasty stinking Taco Bell for all you can and when you win don't forget me. :) I've seen people with the same amount of things to go on sue and get money. Go for it.

[Clayface]

Originally posted by Calhoun07
why would I think they were trying to get my attention for that, tho?



Doesn't matter why they were trying to get your attention. It just matters that they were, and you ignored them. That, I'm sure, put them in a bad mood and made them even more suspicious of you. How they handled it from there was unprofessional, but I'm just saying it sounded like the attitude you gave them from the start got the whole thing rolling. You ignored them, they got ticked at you, you got more ticked at them, yadda, yadda, yadda.


I work in retail and you CANNOT accuse a customer of stealing. EVER. If you see them take something, you can call the police and let them deal with it (and the police can't even accuse you of stealing, but if you don't have the receipt that you paid for it you are in trouble). And if the store is wrong and the customer did not steal, they just opened their selves up to a lawsuit big time.



I don't agree. I worked in retail for many years. And I personally stopped several people over those years. And I accused them to their face. Heck, I even got in a fist fight with one guy in a situation simialr to this. I've seen people accused of stealing by store employees and by the cops many times, and no lawsuits were ever filed.

Like I said, I'm not saying they dealt with it the right way. But I don't think you did either.

[Lucky Bob]

You know, it is customary to acknowledge someone when they are talking to you....

[AceOfKnaves]

Taco Bell makes their meat out of soy it's not even real meat,it's fake.one time it took like 45 minutes for a stinkin..I forgot what it was


Health Hazard? Ice? Their "meat" is much more of a health hazard than any ice.

How is getting ice a health hazard? must be the crappy conditions of Taco Bell lol

Hey hey now, lets not get nasty. I think that the way they handled that was VERY POOR customer service, and extremely offensive.

I just so happen to work at a Washington Taco Bell. That is certainly NOT how we run our business, and our customers can pretty much get away with murder.

No, our meat is not made out of SOY! And NO, our business is not a health hazard, not if it's run properly. Do any of you know how many health inspections we get? HUH? At least two a week.

One bad store doesn't make every other a bad place to go. I don't know about you, but I bust my (trying to keep the language clean) butt making sure my customers are happy. If there is a problem, I apologize to them, for anything, even if it's not my fault. That's supposed to be Taco Bell policy.

The conditions at most of our stores are well kept, and just for the record, we are required to dip those rags that we clean the trays with, back into the sanitary water everytime. Again, this is the fault of the subjected store.

All in All, what THAT Taco Bell did, was wrong, and I would sue......

Just keep the GENERAL Taco Bell smashing to a low please. For me.....

Thanks

[Lucky Bob]

Originally posted by Selena Kyle







Hey hey now, lets not get nasty. I think that the way they handled that was VERY POOR customer service, and extremely offensive.

I just so happen to work at a Washington Taco Bell. That is certainly NOT how we run our business, and our customers can pretty much get away with murder.

No, our meat is not made out of SOY! And NO, our business is not a health hazard, not if it's run properly. Do any of you know how many health inspections we get? HUH? At least two a week.

One bad store doesn't make every other a bad place to go. I don't know about you, but I bust my (trying to keep the language clean) butt making sure my customers are happy. If there is a problem, I apologize to them, for anything, even if it's not my fault. That's supposed to be Taco Bell policy.

The conditions at most of our stores are well kept, and just for the record, we are required to dip those rags that we clean the trays with, back into the sanitary water everytime. Again, this is the fault of the subjected store.

All in All, what THAT Taco Bell did, was wrong, and I would sue......

Just keep the GENERAL Taco Bell smashing to a low please. For me.....

Thanks

True, the "Bell" is one of my favorite restaurants. (Aside from Ryan's Steakhouse.) I can't wait to get back home so I can have another chalupa!

If I stopped eating at restaurant chains just because I came across one bad example, I'd eat at home all the time by now.

But really, all of this could have been avoided if Calhoun had tried to sort things out in the first place. That's my take. It would have saved everyone a bit of frustration, and nobody gets hurt....

[Terminatah]

Originally posted by Calhoun07
why would I think they were trying to get my attention for that, tho? Like I said, I go over there FREQUENTLY. It's not like they don't know me and who I am and that I come over there to get ice. And when I heard them in the background, the thought they were trying to get my attention for that didn't even cross my mind. It did for a moment the second time that girl called THANK YOU to me but I was literally already half way out the door and I just didn't get it.You can rationalize it however you want in your head. You brought the hassle on yourself by not taking two seconds to walk back in and see what they wanted. Being innocent of any wrongdoing doesn't do you any good if you keep it concealed from the rest of the world.

I don't mean to make you feel criticized or anything, but you did have a bad attitude. You ignored them when they implied you were doing something wrong, then approached them in an irritable manner. Suppose you ever falsely accused someone of stealing due to a simple misunderstanding. Would you prefer they get all up in your face or be cool about it?

People make mistakes. If you resent them for it, you're creating unnecessary problems.

-Terminatah

[The Guard]

Can't accuse customers of stealing? I've tackled them. Wrestled with them. You sure as heck can.

You sue that store...and that's sad. Suing over a cup of ice? Come on.

Screw that. I didn't need to hear them lecture me about getting ice and not buying anything. I could have cared less, and I didn't have time for it. (And I thought they were going to do that because they usually like to give some of us a hard time if all we go over there is for water.

That's rude. There's no way around that. Unless you walk up to the counter and ask if you can fill your cup, it's rude. You just walk in, go to the pop thing and fill your cup with ice? Ice is for customers, or people who ask for it.

The girl tells me they think I stole a drink

Since you didn't ask for ice, just walked over and filled your cup, they could easily assume you'd gotten a drink.

I finish reading the section of book I was into and then I go over to the drive up window. I told the guy, rather irritately I will add, that I got only ice. Then I pull the cap off my water cup and say, "DOES THAT LOOK LIKE POP? DOES THAT SMELL LIKE POP?" I start to walk away and he says something about me having a bad ass attitude. I yelled, "You are accusing me of stealing and are calling the police! I'll show you a bad ass attitude!" And I went back to the store. And no police came.

You acted like a baby. You could have explained it in a calm fashion. You didn't need to scream at him.

Not only that, but that is against the law for the manager to do what she did and accuse me of stealing when I didn't and to go to Blockbuster demanding the money for a drink I didn't even steal.

And they were to know you didn't steal a drink, how? You didn't ask for ice. You just walked over there. They did nothing wrong. The situation escalated because you tried to be macho about it.

Find something better to be livid about. Frozen water isn't worth it.

[ButteredToast]

Well, I'm still mad at Taco Bell for dumping the Chili Cheese Buritto.... that thing was heaven, I tell you.... HEAVEN!

[Buck Tudrussel]

Health Hazard? Ice? Their "meat" is much more of a health hazard than any ice

seriously,I once got sick from eating a taco bell taco.i felt horrible,throwing up all day. :(

[AceOfKnaves]

Well, my store still has the Chilli Cheese Burrito.

[Clayface]

Yep, so does mine - had one just earlier this week in fact.

[DR. BELCH]

Buck Tudrussel:
seriously,I once got sick from eating a taco bell taco.i felt horrible,throwing up all day.
it wasn't one in Memphis, was it, per chance? heard a disgruntled employee took a #2 into the meat batter in one restaurant, and six people contracted hepatitis. One of those sick contaminated food ULs....

That said, I love those Gorditas...and once dated a woman who was a real estate consultant for the Bell. To this day I am not quite sure what the job entailed. :rolleyes: When she started out, she used to imitate the Count from Sesame Street while dropping the taco shells into the fat fryer. Gotta do something, I guess, to alleviate the monotony.... :D

[Calhoun07]

To be fair, I doubt I would ever sue them. But I am going to talk to their district manager, probably on Monday about it, and I guess I would like to know what to say so I look less like a moron than I did. And I can see from their vantage point why they thought I was stealing...to an extent. Foolish of me to think because I am a regular customer there for quite a few years now that they would know me and that I came in there regularly to get ice. And so I forgot to mention it to them. I did have other things on my mind other than what was going on, which I don't think made me an ass. I just wasn't all there. And tho I was somewhat cognisant they were trying to get my attention, I didn't see why nor understand why. But that doesn't give them a right to go to my store and try to get money from somebody else. If that drive up guy did see me at my car when he was shouting SIR, he knew where I was and they just could have come to me. And since I was a regular customer, I may have taken it for granted that they would know what I was there for and be used to it. Does that make me wrong? I guess some of you think so, but I think it just made for an misunderstanding on both sides. As to who did wrong more than the other? I am not sure, but I still know they could have come over to me in my car rather than go into the store.

[Calhoun07]

Originally posted by The Guard
Can't accuse customers of stealing? I've tackled them. Wrestled with them. You sure as heck can.


You sure as heck can get sued. You obviously haven't crossed the person who felt like taking it further, but behaving like that can get you into trouble. This day and age, the laws and the courts seem to protect shoplifters and criminals more than the store. Criminals have turned around and sued stores before when they got hurt or even attacked by employees. And they have won. Heck, even a police department (I forget where) got sued when they didn't find a criminal on the run who was hiding in a field in the winter and the criminal got frost bite. He sued them for his medical bills because they didn't find him fast enough. With law suits like that being filed and the plantiffs winning, I would say if I chose to pursue the Taco Bell matter further, the law would be on my side. Even if it is friviolous. Heck, I could even sue them for endangering my public health by allowing me to get ice in the first place for all this time.

[dendawg]

Originally posted by Terminatah I don't mean to make you feel criticized or anything, but you did have a bad attitude. You ignored them when they implied you were doing something wrong, then approached them in an irritable manner.

His attitude is irrelevant. I've worked in a fast-food chain once, and one thing you learn quick is The Customer is Always Right(tm) :D Always. If i treated a customer like that where I worked, you'd be gone (snaps fingers) just like that.

[The Guard]

TCIAR is BULL. BULL BULL BULL.

It's what enables people to get away with things like...buying a blueberry pie...eating 90 percent of it, and then bringing it back and saying it tasted bad, and getting a refund AND a store credit.

It's a load of crap. If people are rude to me, or steal something from my store...then they're not going to be treated well. I won't treat people with respect they don't deserve. If someone is running for the exit, and my manager yells "Stop them!" we knew that there was a good reason.

Ask store security guards. They can tackle people if they run. And if they find anything on that person, there's not a judge around who will stand against the store.

[Calhoun07]

You make a good point, Guard. Security guards can stop people. But there are rules for how they can touch people and stop them, too. I know, as I've talked to the security guards at my bank in the past about this subject. But not every employee has the right to do whatever they want to people they think or even know are stealing. Such as if you leave Best Buy and you make the sensormatic go off? Yeah, they can follow you out, but they really can't stop you. They can call the police, but they can't stop you from getting in your car and leaving.

Of course, at places like Blockbuster and Best Buy, those may be more corporate rules to shield the coroporation from lawsuits. I really would like to read up on the state laws of various states of what can and cannot be done to suspected shoplifters and criminals.

[Lucky Bob]

Originally posted by Calhoun07
You make a good point, Guard. Security guards can stop people. But there are rules for how they can touch people and stop them, too. I know, as I've talked to the security guards at my bank in the past about this subject. But not every employee has the right to do whatever they want to people they think or even know are stealing. Such as if you leave Best Buy and you make the sensormatic go off? Yeah, they can follow you out, but they really can't stop you. They can call the police, but they can't stop you from getting in your car and leaving.

Of course, at places like Blockbuster and Best Buy, those may be more corporate rules to shield the coroporation from lawsuits. I really would like to read up on the state laws of various states of what can and cannot be done to suspected shoplifters and criminals.

But you see, nobody really assaulted you. They offered to sort it out with you, but you paid them no mind. It's just a bit arrogant to think that "Well, they should have known!" Think about it, the cashier sees you walk in, and she hears you getting ice. Her attention is distracted for one instant, and she sees you walk out the door. Put yourself in her shoes, would you think that someone was stealing a drink? And wouldn't it be true that you would be fired or severely reprimanded if you let the incident slide? And wouldn't you try to get the guy's attention, too? It wouldn't have killed you to go up there and say, "It's okay, miss, I just got some ice." That's it! No fuss, no bother, no people yelling at you, and no blood pressure problems. However, you brought the whole thing on yourself, and personally, if you took this further to my court, your case would be thrown out. Like you said, people take this stuff further, and that's what's clogging our judicial systems and delaying judgement for more serious matters.

I personally think the best thing is just to forget it. I would apologize to the store for being in-your-face about the whole thing, but that's your decision. And the moral of this story is: If you're having a bad day, don't share it.

[Rei]

If she was paying attention to Calhoun then she would've seen or heard the difference in just getting ice or getting some soda. Ice machines make really loud noises and afterwords she would be able to hear or definetly see him getting some soda.

[Lucky Bob]

Originally posted by Rei
If she was paying attention to Calhoun then she would've seen or heard the difference in just getting ice or getting some soda. Ice machines make really loud noises and afterwords she would be able to hear or definetly see him getting some soda.

Soda is pretty quiet compared to ice. If she was busy with a customer, she might not have heard that. The point is, Calhoun could have avoided all this by just settling things in the first place.

[Mattashell]

In my store here's how it works. An employee can not touch a customer or accuse him of stealing. A loss prevention employee is allowed to tackle, detain, and accuse a customer, but only if he witnesses the person remove an item from the store without paying. There is some other minutia, like when an active security tag sets off the "EAS device" we are not allowed to refer to it as an alarm, but that's just stupid. This is all store policy but it relates to the law because every policy protects us from potential lawsuits. Many employees won't tolerate shoplifting and these policies are often broken, resulting in repremands, but no one during my time with the company has been fired and the store has not been sued. Truthfully, if a particular department has a great deal of shrink the employees of that department's hours are cut, and massive shrink can result in lay-offs. So your damned if you do and damned if you don't. The LP people have some kind of licence from the city or state that gives them some leeway for dealing with criminals, even though they are not cops.

In person I'm somewhat soft-spoken. One day a lady accused me of not saying "hello" to her when I rang her up. In actuallity she was only listening to herself which was why she didn't hear me and she actually wrote a letter to the store director demanding that I be fired. I was not fired but I was transferred out of that department, which I wanted all along anyway. My point is that maybe it was a missunderstanding, or maybe they were just being jerks, but getting someone fired from their job is irrational, even cruel behavior, and it can really mess up someones life if they are poor. Someone working in fast food may be barely scraping by as it is. Does your inconvenience really call for this nature of retalliation. Trying to get someone fired for not saying "hello" is petty and absolutely out od proportion. It's like shooting someone for accidently bumping into you. A cup of ice is nothing, this whole thing has gone too far already. Do you really want to do something like calling their regional manager that could cause considerable financial loss to thier families over this?

[Rei]

Soda is pretty quiet compared to ice. If she was busy with a customer, she might not have heard that. The point is, Calhoun could have avoided all this by just settling things in the first place.

I'm not saying Calhoun was exactly nice in this but if she was actually looking at him she would clearly see him just getting some ice instead of assuming he stole something because he walked out.

[Calhoun07]

Which is what I think, too, Rei. And if she didn't actually see me steal anything, if her attention had been diverted, then she had no right to accuse me of stealing. I don't know why I wasn't thinking about the idea that they might have thought that when they were trying to get my attention, I just had other things on my mind and wasn't really cognisant of it. I think errors lay on both sides. I was distracted or I could have turned around and said I just got iced and apologized for not telling them first, and the girl got distracted and saw me over there and then walk out. So we both screwed up, IMO. However, I still believe they were wrong to go to my store and try to get money from my fellow employees and not just come to me personally, so I still believe the errors, while on both sides, are greater on their side. However, to keep things civil and to just drop it, which I do feel is the best thing, I contacted them, apologized for my errors, and told them I didn't need to hear back from them any more and would not do this in the future and they were fine with that. If they feel they made internal errors let them deal with that in their own way, I won't get involved, and don't want to see anybody fired for it.

[Lucky Bob]

Originally posted by Calhoun07
Which is what I think, too, Rei. And if she didn't actually see me steal anything, if her attention had been diverted, then she had no right to accuse me of stealing. I don't know why I wasn't thinking about the idea that they might have thought that when they were trying to get my attention, I just had other things on my mind and wasn't really cognisant of it. I think errors lay on both sides. I was distracted or I could have turned around and said I just got iced and apologized for not telling them first, and the girl got distracted and saw me over there and then walk out. So we both screwed up, IMO. However, I still believe they were wrong to go to my store and try to get money from my fellow employees and not just come to me personally, so I still believe the errors, while on both sides, are greater on their side. However, to keep things civil and to just drop it, which I do feel is the best thing, I contacted them, apologized for my errors, and told them I didn't need to hear back from them any more and would not do this in the future and they were fine with that. If they feel they made internal errors let them deal with that in their own way, I won't get involved, and don't want to see anybody fired for it.

Well, that's okay. Both sides can learn something from this. That's good.